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1. Kayako eSupport



Kayako SupportSuite offers true integrated Multi-Channel solution allowing you to manage your emails, online issues, chats, self service and issues received by phone. Integrates with several billing systems including ModernBill
Category:   Customer Service Solutions > Help Desk & Ticketing System

Date Added: Nov 21, 2005 Hits: 63 Rating: 0.00 Votes: 0
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2. Cerberus Helpdesk



Our flagship product, Cerberus Helpdesk, handles mission critical e-mail management for over 7,700 companies worldwide -- from one-person startups to Fortune 500 giants.
Category:   Customer Service Solutions > Help Desk & Ticketing System

Date Added: Nov 21, 2005 Hits: 188 Rating: 0.00 Votes: 0
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3. SitePanel software



SitePanel3 is a fully-featured enterprise level support and information centre for businesses and their clients.
Category:   Customer Service Solutions > Help Desk & Ticketing System

Date Added: Nov 21, 2005 Hits: 195 Rating: 0.00 Votes: 0
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4. Perl Desk



Help Desk Software and Email Management Solutions, PerlDesk is a feature packed browser based help desk and email management application designed to streamline the operation of managing emails, support tickets and customer comminications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organise client communications.
Category:   Customer Service Solutions > Help Desk & Ticketing System

Date Added: Nov 21, 2005 Hits: 64 Rating: 0.00 Votes: 0
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5. InverseFlow



Designed to support unlimited departments, unlimited agents and admin monitoring, the InverseFlow Help Desk has more management and ticket response options and features than any other customer support system.
Category:   Customer Service Solutions > Help Desk & Ticketing System

Date Added: Nov 22, 2005 Hits: 183 Rating: 0.00 Votes: 0
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6. SupportPRO SupportDesk - Your complete customer care partner!



SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase : Create unlimited categories and FAQ entries *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News : Let users/staff view important notifications in the News section *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages : Send messages between the staff with the built-in internal messaging system *Unlimited Companies *unlimited Departments
Category:   Customer Service Solutions > Help Desk & Ticketing System
Customer Service Solutions > Knowledge Base Software

Date Added: Feb 2, 2007 Hits: 3 Rating: 0.00 Votes: 0
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