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Other links at Customer Service Solutions > Help Desk & Ticketing System |
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SupportPRO SupportDesk - Your complete customer care partner!
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SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase : Create unlimited categories and FAQ entries *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News : Let users/staff view important notifications in the News section *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages : Send messages between the staff with the built-in internal messaging system *Unlimited Companies *unlimited Departments
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Cerberus Helpdesk
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Our flagship product, Cerberus Helpdesk, handles mission critical e-mail management for over 7,700 companies worldwide -- from one-person startups to Fortune 500 giants.
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Perl Desk
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Help Desk Software and Email Management Solutions, PerlDesk is a feature packed browser based help desk and email management application designed to streamline the operation of managing emails, support tickets and customer comminications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organise client communications.
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SitePanel software
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SitePanel3 is a fully-featured enterprise level support and information centre for businesses and their clients.
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InverseFlow
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Designed to support unlimited departments, unlimited agents and admin monitoring, the InverseFlow Help Desk has more management and ticket response options and features than any other customer support system.
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